Frequently Asked Questions

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We are a professional freight dispatching company, founded with the aim of optimizing and streamlining the process of coordinating shipments for our transportation carriers. 

To become a partner with Ferity Logistics, you need to complete our carrier setup form by clicking the Apply Now button available on our website or you can contact us by filling out the Contact Us form located at the bottom of the home page. We will require information about your company, your fleet, and your insurance. Once submitted, our team will review your application within 48hrs and contact you with further steps.

• Valid operating authority
• IRS Form W-9
• Commercial Liability Insurance minimum coverage of $1,000,000
• Cargo Insurance minimum coverage of $100,000
• Must sign our carrier agreement 
• Authorize Ferity Logistics to be your power of attorney.
• Sign Load finder agreement
• New Entrant Safety Audit Report
• CARB Compliance Certificates (REEFERS ONLY)
• Certificate of Canadian Authority if applicable
• Copy of Workmen's Compensation and or Occupational/Accidental policies

Ferity Logistics handles a wide range of freight types, including dry van, refrigerated, flatbed, and specialize freight. We work with carriers that have the equipment and experience to transport different types of goods safely and efficiently. 

Ferity Logistics handles a wide range of payment types including EFS, Comdata and freight factoring services.

We offer 24/7 support for our carriers, including assistance with load assignments, route planning, and troubleshooting any issues that may arise during transit. Our dedicated carrier support team is always available to help.

We use advanced management systems (TMS) to streamline load assignments, track shipments, and manage carrier performance. Our platform provides real-time visibility and communication to ensure operations.

Yes, carriers have the flexibility to choose loads that best match their equipment and preferred routes. Our online portal and mobile app provide a comprehensive list of available loads, allowing carriers to select those that meet their criteria.

No, but our partners offer advances and other financial assistance programs to help carriers manage their cash flow and operational expenses. Details and eligibility criteria for these programs are available upon request.

Partnering with Ferity Logistics offers several benefits, including consistent load opportunities, competitive rates, timely payments, and access to a dedicated support team. Additionally, our technology solutions help improve operational efficiency and load visibility.

Carriers must adhere to all federal and state safety and compliance regulations, including hours of service (HOS) rules, vehicle maintenance, and driver qualification standards. Regular audits and inspections may be conducted to ensure ongoing compliance.

You can update your contact and payment information by emailing us at info@feritylogistics.com. Ensure that all details are accurate to avoid any disruptions in communication or payment processing.

If an issue arises with a load, carriers should contact our support team immediately. We are available 24/7 to assist with resolving problems, whether they involve delays, routing changes, or other challenges.

In the event of an accident or damage during transit, carriers must immediatley report the incident to our support team. Detailed documentation, including photos, incident reports, and any related paperwork, should be provided to facilitate claims processing and resolution.

We ensure compliance with HOS regulations by:

• Monitoring carrier hours through electronic logging devices (ELDs)
• Providing guidance on legal driving hours and required breaks
• Offering support to plan routes and schedules that comply with HOS rules.

• Maintain high standards of safety and compliance 
• Communicate effectively and promptly with our dispatch team
• Deliver loads on time and in good condition
• Provide accurate and timely documentation
• Adhere to all contractual agreements and regulatory requirements